Review Manipulation Account Suspension on Amazon
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Today we will discuss Review Manipulation and what actions lead to account suspension.
The Amazon Customer Reviews Product Policy states that customer reviews are essential to the buying experience. Only honest and accurate reviews can help the client choose his desired product. On the other hand, for the seller, positive customer feedback contributes to a better shopping experience and increased purchases and product awareness. In pursuit of these goals, some sellers try to cheat the mentioned Policy in various ways. This action leads to account suspensions and, in cases of repeated violations, a permanent suspension without no way to appeal. Be vigilant and do not take the following actions:
- Do not post reviews about your own product or your competitor’s product.
- You should not provide any financial reward for the review to third parties. (This includes using services that sell customer reviews, websites, or social media groups).
- Do not leave inserts in the product packaging with your contacts, bypassing the messages of the buyer-seller. This action may include a variety of technical solutions, including bots that require to leave a customer email to enter. Do not suggest in the inserts to leave a positive review / not to publish a negative review.
- Do not use third-party services that offer free or discounted products related to product reviews.
- Do not create variations for the unification of reviews. This can lead to account suspension for manipulation attempts and violations of the PDP.
This is not an exhaustive list of activities that may include review manipulation. If you need extensive advice on the issue of manipulation or you are faced with an account blocking due to manipulation, write to our bot @solverlawyersbot
