Amazon Seller Account Registration Trap: One Thing You Should Not Do After One Unsuccessful Registration Attempt
Greetings from the Solver team!
Sometimes, when an account registration attempt fails (for instance, if verification of a passport or bank statement was unsuccessful), Amazon sends a notification suggesting that you try again using a different email. However, such actions can have very undesirable consequences, which we will discuss below.
In recent months, we have seen a significant increase in customer inquiries about Amazon blocking their active accounts due to relations with another account (related accounts suspension). The distinctive feature of these cases is that the linked account does not actually exist—it was never fully registered. As a result, sellers find themselves in a very complicated situation. Breaking the connection between accounts in such cases is impossible because they are registered with the same documents, which are critical relations.
So, how should you properly proceed if your account registration was unsuccessful?
The first and most important thing is to NOT register an account with the same documents using a different email. Despite Amazon’s notifications recommending this course of action, it is a trap that, unfortunately, many sellers have already fallen into. No one knows when Amazon’s system will trigger and link the two accounts. This could happen immediately, in a month, a year, or several years later. However, the risk always remains.
The only viable option is to register a new account with entirely new data and new documents: passport, company registration documents, bank information—everything must be different. This will help make the start of your activity on Amazon safe and avoid “burying” your business just as it is getting started.
May the beginning of your work on Amazon be as smooth as possible! If you need our help, you can always contact us at solver-consulting.com, where we are available and ready to assist.
